Join suncity2 and Get Into the Lobby
Fill in the short form, verify your details, and your account is ready to fund through Touch 'n Go eWallet, Boost, or GrabPay — available where local law permits.
Get Help With Your Registration
If anything stops you mid-registration — a PIN that didn't arrive, a form field that won't accept your details, or a verification document query — reach us through the channels below. We handle account-related questions specifically, so when you contact support, mention your registered mobile number to speed things up. Support is available in English and you can switch to the chat widget from any page on the site.
Live Chat
The fastest path for registration issues. Open the chat widget from the sign-up page and describe what step you're on — our team responds directly.
Email Support
For document uploads or identity verification queries, email works well. Attach your files and include your registered mobile number in the message.
Account Help Centre
Common registration questions — PIN not received, form errors, wallet linking — are covered in our help articles accessible from the footer.
What Happens When You Register
The registration form asks for your name, email address, mobile number, and a password you set yourself. Once you submit, a one-time PIN arrives by SMS — enter it to confirm your number and activate the account. After that, you land directly on the wallet screen where you can link your preferred payment method. We
do ask for identity verification before your first withdrawal; upload a clear copy of your MyKad or passport through the account portal and our team will review it. The whole flow runs in your mobile browser without needing any app download first. Keep your login credentials private — the account belongs to you and access
is tied to the details you register with.
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SMS Verification A one-time PIN sent to your registered mobile number confirms your identity at sign-up — takes seconds to complete from the form page.
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Identity Check Before Withdrawal Upload your MyKad or passport through the account portal. Verification protects your wallet and ensures withdrawals go to the right person.
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Direct Wallet Access After registration, the account dashboard shows your wallet balance, deposit options and transaction history — all in one screen.
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Live Chat Support Available If you hit a snag during sign-up, live chat is accessible from the registration page itself — no need to leave the form mid-way.
Account
The registration form asks for your name, email address, mobile number, and a password you set yourself. Once you submit, a one-time PIN arrives by SMS — enter it to confirm your number and activate the account. After that, you land directly on the wallet screen where you can link your preferred payment method. We do ask for identity verification before your first withdrawal; upload a clear copy of your MyKad or passport through the account portal and our team will review it. The whole flow runs in your mobile browser without needing any app download first. Keep your login credentials private — the account belongs to you and access is tied to the details you register with.
Browse the LobbyYour details are encrypted for secure account access.
Fund Your Account the Local Way
Once your account is active, head to the deposit screen and choose your preferred method. Touch 'n Go eWallet, Boost, and GrabPay all connect directly — open the app, send to the account number shown on screen, confirm with your PIN and the balance appears in your suncity2 wallet. DuitNow and FPX online banking through Maybank2u or CIMB Clicks are also on the list for those who prefer bank transfers. All deposit methods shown are available where local law permits, and amounts are displayed in ringgit (RM) throughout.
How We Protect Your Account
Your registration details and wallet data are handled with care. We apply encryption across the account portal, from the sign-up form through to payment screens, so your information is not exposed in transit. Identity verification is a one-time step that also protects your withdrawals — it ensures no one else can pull funds from your account. Access is conditional on local law, and we do not share your registered data with third parties outside the scope needed to operate your account.
SSL Encryption
Every page of the registration and account flow runs over SSL. Your name, mobile number, password and payment data are encrypted end-to-end during submission.
Identity Verification
Uploading your MyKad or passport is a one-time step. It confirms the account belongs to you and prevents unauthorised withdrawal attempts.
One-Time PIN Login Layer
SMS-based OTP adds a second check at account creation and during sensitive actions, reducing the risk of unauthorised access to your wallet.
Data Protection Practice
Your registered details are used solely to operate your account and process your transactions — not passed to third parties for marketing or sold.
Common Questions About Signing Up
These are the questions we hear most from people opening a new account on suncity2. If your question isn't here, live chat on the registration page is the quickest way to get a direct answer.
Register
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.