suncity2 — Deposits, Withdrawals Account Verification

Verify Your suncity2 Account Details

Verification protects your account and ensures that withdrawals only ever reach you. We ask for a copy of your Malaysian IC or passport, plus one document that shows your payment account matches your registered name — a screenshot of your e-wallet profile or an online banking account page works well for this. Upload the files through the Verify Account section in your

profile settings; our team reviews submissions and you receive a status update via your registered contact. Completing this step once removes it from every future withdrawal, so it pays to get it done early rather than at the point you want to cash out.

Open Account Verification in settings — Go to your profile, select the Verify Account section and read the document checklist before you start uploading.
Upload your identity document — A clear photo of your Malaysian IC (front and back) or passport bio page is required — make sure all four corners are visible.
Submit a payment account match — Provide a screenshot showing your Touch 'n Go eWallet, Boost, GrabPay or bank account registered under the same name as your suncity2 account.
Receive your verification status — Once our team reviews your submission, a status notification is sent to your registered contact and your account is cleared for full withdrawal access.

Moving Winnings Back to Your Wallet

Withdrawals go through the same cashier tab you use for deposits — consistency is deliberate so you are never lost at the payout step. Select Withdraw, choose your preferred channel such as DuitNow or Touch 'n Go eWallet, and enter the RM amount you want out. If your account verification is complete, the request moves to processing without extra steps. For players

in Petaling Jaya or anywhere else in Malaysia, the receiving account must match the name on your suncity2 account — this is the one check we make on every withdrawal to keep your funds secure. Where local law permits, availability applies.

Go to Withdraw in the cashier — From your account dashboard, open the cashier and select the Withdraw tab to see your eligible payout channels.
Choose your payout channel — Pick DuitNow, FPX, Touch 'n Go eWallet or another listed channel — the receiving account details you saved during verification will pre-fill.
Enter amount and submit — Type in the RM amount, double-check the receiving account name matches your verified ID, then submit the request.
Wait for processing confirmation — A confirmation message appears on screen and in your account notifications once the withdrawal request is accepted and sent for processing.

PAYMENT CHANNELS

Payment Channels Available on suncity2

Every channel below is active in the suncity2 cashier for Malaysia where local law permits. We display only the options that actually process in this market — no inactive rows, no channels that bounce you back with an error. Your saved payment details carry across sessions, so returning to the cashier on mobile or desktop shows your preferred method at the top of the list.

Touch 'n Go eWallet Deposit or withdraw directly through your TNG eWallet app. Confirm with your PIN and the transaction completes without leaving the suncity2 cashier flow.

Boost Boost wallet deposits route through the Boost app on your phone. Fast, PIN-confirmed and matched to your registered Malaysian mobile number.

GrabPay Use your GrabPay balance for deposits when your wallet has sufficient funds. The transfer links to your Grab account name for matching purposes.

DuitNow DuitNow transfers work for both deposits and withdrawals. Route to or from any Malaysian bank that supports DuitNow via your registered phone number or IC.

FPX / Maybank2u / CIMB Clicks Online banking via FPX lets you pay directly from Maybank2u, CIMB Clicks and other participating Malaysian banks without leaving a card trail.

Putting Money Into Your suncity2 Account

Open the cashier from your account dashboard and you will see every available channel laid out clearly — no hunting through menus. Selecting Touch 'n Go eWallet or Boost redirects you to the wallet app on your phone, where you confirm with your PIN and the balance updates in your suncity2 account. For bank transfers, choose FPX or DuitNow and pick Maybank2u

or CIMB Clicks from the list. Every deposit channel in the cashier reflects what works in Malaysia, so you are not scrolling past options that do not apply to you.

Open the cashier — Log into your account, tap the wallet icon in the top bar, then select Deposit to reach the full list of available channels.
Pick your payment channel — Choose Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX — whichever you already have on your phone.
Enter the amount and confirm — Key in the RM amount, review the details on screen, then authorise inside your chosen wallet or bank app with your PIN or biometric.
Balance reflects in your account — Once your wallet or bank confirms the transfer, the amount appears in your suncity2 account balance and you can head straight to the lobby.

Common Questions About suncity2 Banking

These are the questions we see most often from account holders in Malaysia. If your situation is not covered here, reach out through the live chat option inside your account — a team member can check your transaction or verification status directly.

Touch 'n Go eWallet, Boost and GrabPay are all active in the suncity2 cashier. Pick whichever you already use and the cashier redirects you to confirm inside that app.

The minimum deposit figure is displayed in the cashier at the point you select your channel. We do not publish a fixed floor here as it can vary by payment method.

Check that your DuitNow transfer was sent to the exact account reference shown in the cashier. If the reference does not match, contact live chat with your bank transaction ID for manual verification.

Yes. Uploading your Malaysian IC and a matching payment account document through the Verify Account section is required before any withdrawal request is processed on suncity2.

The receiving account must be registered under the same name as your suncity2 account. Switching channels is fine provided the name matches your verified ID document.

FPX transfers occasionally hold at the bank side during high-traffic periods. If your balance has not updated after a reasonable wait, contact support with your FPX reference number and we will trace it.

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